Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how orders placed through our online store are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and confirmed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays. During high-volume periods, promotions, holidays, or other exceptional circumstances, processing times may be longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Rates & Delivery Estimates

Shipping charges and available shipping methods are calculated and displayed at checkout based on factors such as your delivery address, order value, package size, and available shipping service.

Estimated delivery times shown at checkout are estimates only and begin after the order has been processed and handed over to the carrier.

Delivery times may vary depending on the destination, selected shipping method, carrier operations, weather conditions, holidays, or other circumstances outside our reasonable control.

U.S. Shipping

We ship orders to eligible addresses within the United States.

Available shipping methods, applicable shipping charges, and estimated delivery times will be displayed during checkout based on the shipping address provided by the customer.

Certain locations, including remote areas, P.O. boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, and other U.S. territories, may have different shipping options, rates, or delivery times depending on carrier availability.

Order Tracking

When tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please review your shipping address carefully before completing your purchase. If you notice an error after placing your order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered the fulfillment or shipping process.

Additional shipping charges resulting from an incorrect or incomplete address, refused delivery, or an undeliverable package may be the responsibility of the customer where permitted by applicable law.

Delayed Shipments

Carrier delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to weather conditions, carrier disruptions, high shipping volumes, customs procedures, incorrect address information, or other circumstances beyond our reasonable control.

If your shipment appears to be significantly delayed, please contact us so we can assist you in reviewing the shipment status.

Lost or Missing Packages

If your tracking information indicates that your package has not been delivered within the expected timeframe, please contact us.

We may work with the shipping carrier to investigate the shipment. The investigation process and resolution time may vary depending on the carrier.

If tracking shows a package as delivered but you cannot locate it, please check the delivery location, household members, neighbors, building management, or other secure locations where the carrier may have left the package before contacting us.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

To help us evaluate the issue, we may request photographs of the product, packaging, shipping label, and any visible damage.

Please retain the original packaging until the issue has been reviewed.

International Shipping

International shipping availability, shipping rates, and available delivery methods, if offered, will be displayed at checkout.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge and may be the responsibility of the recipient.

Customs procedures may also cause additional delivery delays.

Returns

Shipping-related terms for returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Please review that policy before initiating a return.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy from time to time. Any changes will become effective when the revised policy is published on our website.

Contact & Business Information

If you have any questions regarding shipping or delivery, please contact us through the contact information provided on our website.

TT Textile LLC
311 60th St, Suite 360
West New York, NJ 07093
United States